DEVELOPMENT AND IMPLEMENTATION OF AN AUTOMATED WEB-BASED KPI MANAGEMENT AND DASHBOARD SYSTEM AT ASTANA IT UNIVERSITY

Authors

DOI:

https://doi.org/10.37943/23MZIN6824

Keywords:

KPI, automated system, dashboard analytics, performance management, web application, digital transformation, faculty assessment, staff productivity, role-based interface

Abstract

Evaluating Key Performance Indicators (KPIs) of faculty and staff is critical to ensuring accountability and promoting institutional effectiveness in higher education. However, the management of these processes often relies on manual, error-prone systems, creating significant administrative burdens. This study addresses these challenges by presenting a novel, replicable framework for translating complex institutional regulations into an automated, multi-stakeholder KPI management system. We detail the design and implementation of a web-based platform at Astana IT University, which was developed by programmatically encoding the institution's official KPI calculation and validation rules. The system features a multi-perspective analytical ecosystem, providing role-specific dashboards for faculty, review committees, department heads, and central administration to support synchronized decision-making. The core scientific contribution is a holistic methodology that combines stakeholder-driven requirements analysis with a "Policy-as-Code" approach to create a transparent, auditable, and scalable solution. Preliminary results indicate significant improvements in efficiency and data accuracy, demonstrating the framework's effectiveness. This study contributes not only a practical solution for KPI management but also a validated methodological blueprint for digital transformation applicable to other higher education institutions facing similar regulatory and administrative complexities. Future work will explore the integration of predictive analytics to enable early intervention in cases of underperformance. Additional modules such as goal-setting tools, peer comparison features, and customizable reporting templates are also planned to enhance usability and strategic planning capabilities. By fostering a data-driven culture and ensuring alignment with institutional goals, such systems can play a key role in long-term academic quality assurance and workforce development.

Author Biographies

Zhuldyz Basheyeva, Astana IT University, Kazakhstan

PhD, Assistant professor, Department of Computer Engineering

 

Dinmukhamed Oralkhanov, Astana IT University, Kazakhstan

Bachelor's Degree student, Department of Computer Engineering

Tairlan Orazov, Astana IT University, Kazakhstan

Bachelor's Degree student, Department of Computer Engineering

Gulzhan Soltan, Astana IT University, Kazakhstan

Candidate of Technical Sciences, Associate Professor, Department of Computer Engineering

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Published

2025-09-30

How to Cite

Basheyeva, Z., Oralkhanov, D., Orazov, T., & Soltan, G. (2025). DEVELOPMENT AND IMPLEMENTATION OF AN AUTOMATED WEB-BASED KPI MANAGEMENT AND DASHBOARD SYSTEM AT ASTANA IT UNIVERSITY. Scientific Journal of Astana IT University, 23, 46–62. https://doi.org/10.37943/23MZIN6824

Issue

2025: Volume 23

Section

Information Technologies

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