AMIRGALIYEV, B.; ABDIRAKHMANOVA, M.; BAISHEMIROV, Z. .; YEGEMBERDIYEVA, G. . DETERMINATION OF THE OPTIMAL CONTROLLABLE KEY INDICATOR OF CALL CENTER IN ORDER TO INCREASE EFFICIENCY FOR GENERATING INCOME. Scientific Journal of Astana IT University, [S. l.], v. 15, n. 15, p. 5–15, 2023. DOI: 10.37943/15SNLS1783. Disponível em: http://journal.astanait.edu.kz/index.php/ojs/article/view/348. Acesso em: 31 oct. 2024.